What We Expect

You will:

Collaborate closely with sales and marketing leaders to identify opportunities for enhancing the CRM platform and integrated systems.

Develop and improve customizations, optimizations, and best practices for an enhanced customer experience.

Analyze customer data, identify areas for improvement and implement strategies to increase sales based on gathered insights.

Leverage existing customer data to identify new target audiences.

Provide comprehensive training to sales, marketing, and customer service teams on CRM software.

Lead the development and refinement of CRM procedures, training, processes, and implementation.

Establish a set of universal customer relationship procedures and ensure their implementation at every level of the company.

You must have:

Proven success with HubSpot dashboard creation, training, and day-to-day support for sales and marketing teams.

Experience training others to effectively use various tools and software accounts.

Expertise in developing and reshaping CRM procedures, training programs, processes, and implementation strategies.

Proven analytical skills aimed at assessing customer journeys.

You might have:

HubSpot Systems Administrators certification.

A background or familiarity with the mobile gaming industry.

Experience managing Microsoft accounts.

Experience working with and teaching colleagues whose native language is not English.