Trabajos remotos Administrativos

JOB OVERVIEW

Are you a highly organized and productive professional with a proven track record of providing exceptional executive support? Do you excel in managing complex schedules and handling diverse responsibilities precisely and efficiently? If so, we invite you to join our team as a proactive and qualified Executive Assistant. In this role, you'll support a High-Paced Entrepreneur dedicated to enhancing mission-driven companies' HR departments. Specializing in coaching and consulting, the company is committed to strengthening organizations through values-driven talent solutions, tailored for SMBs, nonprofits, and churches. 

As an Executive Assistant, you'll play a pivotal role in assisting the company's CEO in seamlessly executing their personal and professional responsibilities. Additionally, this role offers opportunities for growth in project management, where you'll contribute to strategic initiatives and oversee various projects aimed at advancing the company's mission. By providing comprehensive support, you'll enable the CEO to dedicate more time to nurturing relationships with friends, family, and clients, thereby fostering a balanced and fulfilling work-life integration. Come be a part of our mission to elevate organizational success and impact.

RESPONSIBILITIES

• Schedule: Manage your executive´ schedule, including their personal and professional appointments, by utilizing Software applications such as Google Calendar and Notion. 
• Work-Life Balance: Help and support your executive to manage their personal priorities, including time with family, vacations, date nights, gift giving, scheduling haircuts, subscriptions and memberships, home maintenance, and any repeatable tasks that will free up their boss's time.  
• Correspondence: Review your executive´s email and respond to inquiries based on previously agreed-upon responses. Forward only pertinent emails to decrease the amount of correspondence coming.. Follow up with their executive to ensure important correspondence is not dropped. 
• Manage CRM: Manage their executive's CRM to ensure potential clients are entered into the system, existing clients are put into the right nurture campaigns, and all copy, links, and landing pages are up to date and functional.  
• Billing: Send invoices to clients and make sure they are up to date on their coaching payments. 
• Expenses: Track all expenses for the business and manage the correspondence with the accountant. 
• Project Management: Initiate, manage, and fully execute all projects, including event coordination, media, and production responsibilities, along with personal projects such as vacations and home management.  
• Client Interaction: Build positive relationships with your executive's clients by following up with them after masterminds or one-on-one coaching sessions. Make sure each client has what they need to execute any homework assigned to them by their coach.
• Document and Streamline Processes: Diligently create, maintain, and update detailed documentation of standard operating procedures, workflows, and systems to enhance operational efficiency and provide clear guidance for tasks performed in a virtual environment. Ensure all process documents are accessible and comprehensible, supporting consistent and effective execution across the team.
• Ad Hoc Tasks: Work collaboratively within the team, contributing positively to collective objectives, and identifying opportunities for process improvement.

QUALIFICATIONS:

• Highly organized and detail-oriented.
• Advanced English language skills with exceptional written communication (C1-C2).
• Over five years of professional work experience as an executive assistant working with solopreneurs.
• Reliable internet connection and computer access.
• Skilled in software for scheduling, email management, and project coordination, including expertise in platforms like Notion and CRM functions.
• Capable of anticipating and addressing needs and challenges.
• Terrific people skills for interacting with coaching clients.
• Proficiency in project management techniques, ensuring timely project delivery.
• Ability to work harmoniously within a team environment, fostering positive collaboration.
• Proficiency in bookkeeping or accounting platforms such as QuickBooks or FreshBooks is a plus but not required.

This position is Full-Time (40 hours per week) and 100% remote from home.

Compensation: Negotiable based on experience.

Position Overview:

We are seeking a diligent and organized Virtual Assistant to join one of our premier travel partner companies. This travel management company specializes in ultra-luxe exclusive trips that demand a high level of attention to detail and responsiveness. Operating in a high-paced environment, our client strives to maintain the highest standards in the industry and is searching for individuals capable of meeting and exceeding these benchmarks.

As a Virtual Assistant, you will play a pivotal role in providing administrative support, with a specific focus on hotel booking, data entry, creating hotel quotes, and other tasks relevant to the tourism industry. Your contributions will directly impact the seamless operations and efficient management of our clients' travel experiences.

The ideal candidate will possess excellent customer service and communication skills, which are essential for maintaining client satisfaction. Multitasking is a fundamental requirement in our fast-paced environment, along with meeting Key Performance Indicators (KPIs) and demonstrating exceptional attention to detail. If you thrive in dynamic settings and are committed to delivering excellence, we eagerly await your application to join our community.

Responsibilities:

• Collaborate closely with the CEO and operations manager to offer administrative support and assist with day-to-day tasks.
• Conduct thorough research on hotel rates and benefits to quote hotels and prepare hotel proposals for clients.
• Maintain and update the company's CRM system and travel software, ensuring accuracy and completeness of records, including travel itineraries and client information such as passport details, expiring visas, and birthdates.
• Liaise with external suppliers to obtain pricing, confirm availability, and ensure the status of client bookings while maintaining confidentiality and handling sensitive information with discretion.
• Prioritize and manage incoming requests, emails, and calls, ensuring timely responses and appropriate follow-ups.
• Provide support to the CEO and operations manager in various projects, including drafting itineraries and booking one-off activities if required (e.g., transfers, timed entries, museums, etc.).
• Send VIP requests to hotels with client details, arrange in-room amenities, and provide contact info and final details to suppliers.
• Proactively identify opportunities for process improvement and implement solutions to enhance overall efficiency.

Requirements:

• Strong, reliable internet connection.
• Level of English: Advanced.
• Highly Detailed Oriented!
• Minimum 2-3 years of demonstrated experience as a Virtual Assistant or in a similar administrative support role, with a background in hotel booking, data entry, hotel quotes, reservations, or concierge departments.
• Proficiency in utilizing CRM tools and travel software such as AXUS or SABRE is a plus.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Exceptional communication skills, both written and verbal, with a keen eye for 
• detail.
• Proficient in using various productivity tools such as Microsoft 365 or Google Suite and Project Management tools.
• Demonstrated ability to handle confidential and sensitive information with professionalism and discretion.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Self-motivated and proactive, able to work independently and as part of a team.
• Willingness to learn new skills and technologies.
• Ability to thrive in a fast-paced environment, demonstrating resilience and adaptability to meet Key Performance Indicators (KPIs) consistently.
• Flexibility to accommodate shifting priorities and high workloads while maintaining a high level of accuracy and attention to detail.

This position is Full-Time (40 hours per week) and 100% remote from home.

Compensation: Negotiable based on experience.

En Prex seguimos creciendo y estamos buscando Logistics Assistant para formar parte del equipo de Última Milla en el área de Logistics & Distribution. Serás responsable de velar por la correcta y segura entrega de las tarjetas Prex a nuestros usuarios.

Requisitos:

• Estudiante de formación técnica o universitaria de Administración, Logística, Sistemas o carreras afines.
• Se valorará contar con experiencia o conocimientos en logística y ubicaciones geográficas.
• Buen manejo de Excel.
• Disponibilidad para trabajar de lunes a viernes de 8 a 16.30hs + 4 horas los fines de semana.
• Buscamos personas con capacidad analítica, orientación al detalle, vocación de servicio, con gran sentido de organización y ejecución.

Responsabilidades:

• Gestionar la fase final de entrega de la tarjeta, realizando el seguimiento de cada envío hasta que llega al usuario.
• Proporcionar asistencia a nuestros clientes ante cualquier inconveniente logístico que pueda surgir en esta fase.
• Recepcionar e ingresar al sistema pedidos de clientes y posibles fallos de entrega, así como la coordinación de sus nuevos envíos.
• 
  
• ¿Qué Ofrecemos?Una cultura empresarial que fomenta el desarrollo de las personas donde se escuchan sus ideas y propuestas.
• Excelente y divertido ambiente laboral que respeta y fomenta la diversidad, igualdad y la individualidad.
• Oportunidades de capacitación y aprendizaje.
• Ambiente de trabajo flexible.
• Cuenta sueldo en pesos en Argentina.
• Cuenta en Uruguay con beneficios para ahorrar dólares.
• Disfrutar de 3 semanas de vacaciones.
• Plan OSDE.

Responsabilities:

• Executing on tool config and administration (e.g., list uploads, reporting, field creation, templates).
• Contributing to technical solutions led by senior consultants.
• Analyzing business requirements and deriving value statements.
• Participating in and owning sections of client and internal calls.
• Conducting QA of tactical work like campaign execution.
• Developing enablement documentation for processes.
• Running and writing test scripts.

What's in it for you?

• Flexible working environment: our entire team works remotely and we have no plans to change this!
• Tiered incentive bonus program (in addition to base salary) to reward high performers.
• Gain exposure to several high-growth companies looking to scale and invest in their revenue operations function.
• Be a part of a dynamic team and collaborate with top industry professionals. Many of our alumni have gone on to become leaders and executives at high-growth companies!
• Annual camp: we have a yearly offsite to bring the team together, celebrate our successes, and plan the year.
• Dedicated to employee development and career paths aimed at fostering your growth and your career.

About you:

• You have a technical interest, a knowledge of SaaS companies, and excellent presentation skills (all three are part of our day-to-day!).
• Serious organization and project management skills.
• A great presenter who builds strong relationships.
• High attention to quality and detail.
• Experience with configuration of Salesforce or Marketing Automation platforms (Eloqua, Marketo, Pardot, Hubspot, etc.) is a huge plus.

Descripción de la oferta

A convenir Contrato por tiempo indeterminado Jornada completa Presencial y remoto

Nos complace anunciar una nueva oportunidad de trabajo en nuestra empresa para el puesto Responsable de Pago a Proveedores.

Buscamos a un profesional altamente motivado y con habilidades excepcionales en el manejo de pagos y el mantenimiento de relaciones con proveedores.

Responsabilidades clave :

• Procesar y verificar pagos a proveedores de acuerdo con las políticas y procedimientos establecidos.
• Mantener registros precisos de todas las transacciones y asegurarse de que se realicen los pagos dentro de los plazos establecidos.
• Mantener una comunicación efectiva con el equipo de compras para asegurarse de que se realicen los pagos correctos y oportunamente.
• Realizar análisis periódicos de los patrones de pagos y hacer recomendaciones para mejorar los procesos existentes.

Habilidades y requisitos :

• Experiencia previa en puestos similares con un enfoque en el pago a proveedores.
• Conocimiento sólido de los procedimientos y regulaciones relacionadas con los pagos.
• Fuertes habilidades analíticas y capacidad para resolver problemas de forma eficiente.
• Excelente capacidad de comunicación para mantener relaciones sólidas con proveedores y otros departamentos internos.
• Atención minuciosa al detalle y habilidades organizativas para manejar múltiples tareas y plazos.
• Altos estándares éticos y capacidad para manejar información confidencial de manera segura.

Si consideras que cumples con todos los requisitos mencionados y que estás dispuesto a asumir el desafío de trabajar en un ambiente dinámico y en constante evolución, te animamos a que solicites este puesto.

Ofrecemos una oportunidad de crecimiento profesional y un entorno de trabajo colaborativo.

Por favor, envíenos su currículum actualizado y una carta de presentación destacando su experiencia relevante y por qué usted sería un buen candidato para este puesto.

Esperamos con interés recibir su solicitud y discutir más sobre esta emocionante oportunidad!

Atentamente,

Departamento de Recursos Humanos

Requerimientos

• Educación mínima : Universitario
• 2 años de experiencia
• Edad : entre 25 y 45 años

Palabras clave : residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan

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Requirements: 

• Excellent English and communication skills.
• Advanced skills in Calendar, Excel, Word, PowerPoint, Google Docs, Sheets, Slides, and database management.
• Excellent Time Management skills. 
• Familiar with PM tools such as ClickUp, Asana, or Trello.
• Ability to multi-task and manage multiple projects/initiatives at once.
• Strong problem-solving skills.
• Data entry experience.
• Ability to collaborate independently as well as contribute successfully within a fast-paced team environment.
• Ability to collaborate with remote team members
• .

Nice to have

• Previous experience in a client-facing role is advantageous.
• Experience in Oil and Gas Dispatching.

About the Role:

Join us at Keep as a Sr Collections Analyst, a role where your unique blend of experience in customer service and financial operations becomes the backbone of our commitment to client excellence. In this pivotal position, you're not just recovering assets; you're safeguarding our reputation and strengthening relationships. Your strategic approach and profound understanding of collections will drive the success and evolution of our customer-oriented initiatives in the fast-emerging landscape of fintech.

• Account Monitoring: Regularly review and monitor accounts to identify delinquent payments or accounts at risk of becoming delinquent.
• Outreach to Delinquent Clients: Contact clients who have missed payments or have overdue balances to remind them of their obligations and inquire about the reasons for non-payment.
• Payment Negotiation: Negotiate payment plans or settlements with clients based on their financial circumstances and the company's policies
• Documentation: Maintain detailed records of all communication with clients, payment agreements, and any additional information related to the collection process.
• Communication with Sales and Underwriting Teams: Collaborate with the sales and underwriting teams to share insights into client behavior and creditworthiness to improve lending decisions.
• Process Improvement: Continuously assess and improve collection strategies and processes, utilizing data analytics and technology to enhance efficiency and effectiveness.

Who You Are:

• Possess 2-3 years of experience in collections, customer service, or financial services, emphasizing practical knowledge in debt recovery.
• Proficient in collections/CRM software, utilizing these tools for efficient account monitoring and management.
• Exhibit strong communication skills, crucial for effective client interactions, negotiations, and maintaining detailed records.
• Apply analytical and detail-oriented skills in evaluating customer accounts and formulating appropriate collection strategies.
• Demonstrate high emotional intelligence and empathy, essential in managing sensitive customer situations and preserving client trust.
• Proactive and resilient attitude in addressing account delinquencies and navigating challenging financial discussions.

Why You Should be Excited About This Role:

• Forge Your Path: Step in as our first Collections Ops Specialist and become a key player in establishing robust collections protocols, making a substantial impact on our company's foundation and future.
• Be at the Innovation Frontline: Play a crucial role in a fintech environment where your contributions drive technological and strategic advancements, redefining customer experience in the financial industry.
• Unmatched Growth Opportunity: Thrive in a startup culture where quick adaptation and continual learning are the norms, offering a steep and rewarding professional growth curve.
• Shape Industry Standards: Your expertise will help set new benchmarks in effective, customer-friendly financial interactions, positioning our company as a trailblazer in the fintech sector.

Del Campo es una empresa que brinda soporte remoto a firmas legales en los Estados Unidos, estamos en busca de colaboradores para atender las líneas telefónicas siendo así el primer contacto con clientes potenciales o dando atención a nuestra base de clientes activos.

ResponsabilidadesResponder llamadas de entrada (inbound) , tomar el mensaje de para posteriormente enviarlo a la asistente legal responsable del caso.

Clasificar y canalizar las llamadas en caso de que se requiera atención inmediata.Reunir información necesaria de los clientes para dar seguimiento a su caso.

RequisitosExcelente comunicación oral y escrita en Español e Inglés.Vivir dentro de CDMXDisponibilidad horaria de Lunes a Viernes de 8 : 00 a 6 : 00 pm.

Capacidad para analizar la solicitud de los clientes y condensarla en un mensaje comprensible para el equipo involucrado.

Actitud de Servicio.Ofrecemos - Salario competitivo y prestaciones de ley- Ambiente tranquilo de trabajo- Oportunidades de crecimiento

About the role

• Complete the review and assessment of each application within agreed SLA’s
• Utilize risk tools to monitor and investigate merchant processing activities, respond to customer inquiries, and verify transactions
• Review / analyze daily, weekly, monthly reporting for increased credit risk, transactional variations, dispute activity, and fraud patterns. Provide recommendations on rectifying these accounts.
• Monitor merchant activities for compliance with applicable laws, rules, regulations, and policies
• Review / analyze financial, credit and publicly available information to support actions and decisions
• Work closely with other departments and relationship managers to communicate identified risk concerns on accounts and facilitate resolutions
• Answer internal and external inquiries specific to risk, fraud and chargebacks
• Manage personal schedule by independently scheduling meetings, projects and providing technical assistance when appropriate.

Skills & experience

• Customer service experience
• Strong Fraud or Risk experience, preferably in Ecommerce, SaaS or Payments.
• Understanding of Card Brand rules and regulations
• Chargeback support knowledge and experience
• Ability to analyze information, identify and articulate problems and trends in a fast-paced environment
• Proficiency of Microsoft Office products
• Strong verbal and written communication skills
• Demonstrated persistence to see projects through completion and the ability to work independently and in a team environment
• Able to adapt writing to match MINDBODY’s tone of voice and style.
• Continually looks to improve his/her knowledge of the product and service.
• Experience in SQL a plus 

CORE RESPONSIBILITIES

•   Compose and post online content on the company’s website and social media accounts
•   Prepare and deliver promotional presentations
•   Organize and schedule appointments
•   Plan meetings and take detailed minutes
•   Write and distribute email, correspondence memos, letters, faxes and forms
•   Assist in the preparation of regularly scheduled reports
•   Develop and maintain a filing system
•   Update and maintain office policies and procedures
•   Order office supplies and research new deals and suppliers
•   Maintain contact lists
•   Book travel arrangements
•   Submit and reconcile expense reports
•   Provide general support to visitors
•   Act as the point of contact for internal and external clients
•   Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

REQUIRED EXPERIENCE

• Proven experience as an Administrative Assistant, or Office Admin Assistant
• Proven experience as Community manager
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multitask
• Graphic design using Canva
• Project Manager experience (It´s a plus)

POSITION SCHEDULE DETAILS

• Full-time remote position
• Monday - Friday (40 hours/week)

BENEFITS & PERKS

• Company-paid employee private health, emergency, basic life, and short-term disability insurance
• 20 days PTO + floating holidays + 10 paid sick days
• Internet and Electricity subsidy 
• SmartFit Gym membership 
• Coursera and EdX Education Bonus
• And more

HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

‍

Job Overview:  

You’ll work closely with the CEO to help manage his schedule, research, and generally support his life! The CEO is looking for an Executive Assistant, not a secretary or virtual assistant. What is the difference you ask? Great question.

This job post is to find somebody who can save him time everyday, not for somebody whom he needs to spend time thinking of things to do for.

The job will be to assist him on business and personal tasks. He is the CEO of a growing company, he's launching another, has a young family, and is desperately trying to maintain work/life balance... so he's pretty much looking for somebody who loves organizing a little chaos! :)

This job will be for his US based company and the chosen EA will be paid as a contractor to start.

Responsibilities:

The #1 skill that you are AMAZING at is problem solving. You are a logical thinker who finds a way to get it done, even in totally new situations. You are organized and on top of things, and great at thinking through logistics in advance to make sure no detail is missed. 

You are tech-savvy and able to jump into any new tool or website with no training. You can figure out phone or printer settings no sweat! You enjoy sweating the details and take pride in your work and making sure everything is done correctly.

You have previous assistant/executive assistant experience. This is not the role for you if this is your first assistant position. 

Specific tasks include but are not limited to:

• Help sort and answer emails.
• Manage his schedule & calendar(personal and work)
• Writing meeting notes (either live or from recording)
• Make and receive phone calls (not a daily occurance).
• Basic bookkeeping (tracking expenses, sending invoices, etc)
• Making sure regular bills are paid (for work: paying vendors, contractors, employees. For personal: things like electricity, internet, etc)
• Book appointments (medical, dental, renewal of passport, restaurants, etc)
• Research and present travel options, itineraries, and book it.
• Keep track of cadence for and ordering supplies, health related items
• Booking and managing home maintenance vendors
• Researching information
• Organizing data for presentations or training
• General administrative support
• Trying to catch his mistakes before they happen (probably the hardest part!)
• Classifying expenses in budgeting software
• Navigating the back end of a wordpress website (will teach this when the time comes)
• Sort out problems
• Updating and organizing SOPs

Qualifications, Skills and Key Competencies:

Must haves - Very comfortable with: Google Suite (Sheets, Docs, Gmail, Calendar, etc), Microsoft Suite (Excel etc), Loom, Dropbox, Slack, Calendly. Fluent (level C1) English speaking and comprehension, strong internet connection that allows for a solid VOIP call connection with good call clarity. Fast, later model computer (prefer Mac, but not required).

Nice to Haves - Comfortable with: Final Cut Pro, ClickUp, Chat GPT, Quickbooks, Hubspot

Specific attributes or competencies that are crucial for success in the role:

Attention to detail (needs to be meticulous), self-directed, likes to learn new things, efficient with time management, tech savvy, and as mentioned above - AMAZING at problem solving.