Build and maintain long-term relationships with partners from onboarding to advising them throughout our business processes to ensure high sales results for each boat.
Coordinate processes and be the first point of contact for our Customer Support, Marketing, Rates & Availability teams.
Analyze sales KPIs, trends, growth/lost business, and upsell opportunities and provide actionable recommendations for team improvements.
Serve as a brand ambassador for existing and new products/initiatives, developing tailored sales pitches for each partner.
Maintain and grow sales by identifying new upsell opportunities (new business initiatives, new inventory, new segments, etc.)
Identify at-risk clients, resolve conflicts, and advise them until they reach significant sales results.
Partner with the marketing team to define a strategic plan and execute high-performing client campaigns.
Keep track of the industry trends and other online travel agencies.
Provide regular updates for key stakeholders on results.
Inform, involve, and inspire your colleagues.
What we offer
A place in a unique, fast-growing company in an exciting industry
A role where you can develop yourself
A small and high-energy team; the chance to get things done and make a difference
An attractive remuneration
An enthusiastic team of experienced online travel professionals
This is a remote full-time role
Job requirements
Previous experience as an Account Manager or similar role, 3+ years of experience
Proven track record exceeding growth goals
Excellent multitasker with keen attention to detail
Experience building long-term professional relationships
Proven track record of delivering on quota and obtaining positive reviews
Ability to work in a fast-paced environment and adapt to changes
Ability to work effectively with cross-functional teams and all levels of management, internally and externally
Exceptional knowledge of digital platforms
Outstanding organizational, communication, presentation, and time management skills
Strong Excel and PowerPoint skills and experience analyzing datasets and delivering actionable insights
Ability to explain complex matters in a simple way
