Account Manager REMOTE

LiveAboard.com

Full Time
🏦 Finanzas
Customer Support
Marketing
Account
Excel
PowerPoint
KPIs
Remoto 🌎
Jun 13
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Responsibilities

  • Build and maintain long-term relationships with partners from onboarding to advising them throughout our business processes to ensure high sales results for each boat.
  • Coordinate processes and be the first point of contact for our Customer Support, Marketing, Rates & Availability teams.
  • Analyze sales KPIs, trends, growth/lost business, and upsell opportunities and provide actionable recommendations for team improvements.
  • Serve as a brand ambassador for existing and new products/initiatives, developing tailored sales pitches for each partner.
  • Maintain and grow sales by identifying new upsell opportunities (new business initiatives, new inventory, new segments, etc.)
  • Identify at-risk clients, resolve conflicts, and advise them until they reach significant sales results.
  • Partner with the marketing team to define a strategic plan and execute high-performing client campaigns.
  • Keep track of the industry trends and other online travel agencies.
  • Provide regular updates for key stakeholders on results.
  • Inform, involve, and inspire your colleagues.


What we offer

  • A place in a unique, fast-growing company in an exciting industry
  • A role where you can develop yourself
  • A small and high-energy team; the chance to get things done and make a difference
  • An attractive remuneration
  • An enthusiastic team of experienced online travel professionals
  • This is a remote full-time role


Job requirements

  • Previous experience as an Account Manager or similar role, 3+ years of experience
  • Proven track record exceeding growth goals
  • Excellent multitasker with keen attention to detail
  • Experience building long-term professional relationships
  • Proven track record of delivering on quota and obtaining positive reviews
  • Ability to work in a fast-paced environment and adapt to changes
  • Ability to work effectively with cross-functional teams and all levels of management, internally and externally
  • Exceptional knowledge of digital platforms
  • Outstanding organizational, communication, presentation, and time management skills
  • Strong Excel and PowerPoint skills and experience analyzing datasets and delivering actionable insights
  • Ability to explain complex matters in a simple way
  • You speak English fluently


Bonus Points

  • Experience in online travel or e-commerce
  • A passion for scuba diving
  • Mastery of other languages


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