Company: BSD Property Management
Location: Remote
Position: Full-time
Schedule: Flexible, with agreed availability for timely responses and coordination
About the opportunity
BSD Property Management is a growing property management business supporting short-term rentals, long-term rentals, maintenance and renovation projects.
We are looking for an organized, dependable Virtual Assistant to help coordinate daily operations as the business expands beyond what the owner can manage alone.
This is an opportunity to learn multiple areas of a business, develop your skills and take on increasing responsibility. You will work with the owner and an operations consultant, receive training and gradually take ownership of clearly defined tasks.
Your work will help us provide quality accommodations, keep properties maintained, support renovation crews and maintain accurate operating records.
Responsibilities
Responsibilities will expand gradually based on your training, skills and performance.
Rental listings and applicant support
- Create and update approved rental listings.
- Track inquiries, applicants, appointments and follow-up.
- Gather information for screening and lease preparation.
- Keep property, tenant and vacancy records organized.
Short-term rental and guest support
- Monitor guest inquiries and respond using approved information and guidelines.
- Help coordinate reservations, check-in information and guest requests.
- Flag booking exceptions, discounts and issues requiring approval.
- Coordinate cleaning schedules and follow up on readiness checks.
Maintenance and construction coordination
- Log maintenance requests, photos and reported property issues.
- Coordinate approved appointments with cleaners, maintenance workers and contractors.
- Track materials, schedules, outstanding tasks and progress updates.
- Follow up on completion and keep management informed about delays.
Basic bookkeeping and administrative support
- Organize receipts, invoices and financial records.
- Help categorize transactions by property using established instructions.
- Track outstanding information and prepare basic reports for review.
- Maintain calendars, task lists, shared folders and operating procedures.
Advertising and marketing support
- Help update rental advertising and social media.
- Support approved direct-booking promotions.
- Suggest practical ways to improve organization, communication and follow-through.
Qualifications
- Strong written and spoken English.
- Excellent organization, attention to detail and follow-through.
- Professional communication with guests, applicants and service providers.
- Comfort learning software and following documented procedures.
- Ability to recognize missing information and ask questions.
- Reliable internet, a computer and a suitable remote workspace.
Experience in virtual assistance, property management, customer service, rental administration or basic bookkeeping is helpful.
Experience with Hostaway, DoorLoop, Airbnb, Google Drive, spreadsheets or social media is a plus. You do not need to be an expert in every system; willingness and ability to learn matter.
Training and growth
You will begin with a manageable set of responsibilities and receive guidance as you learn the business. As you demonstrate accuracy, reliability and sound judgment, you can take ownership of additional tasks and help improve our processes.
This role coordinates administrative work remotely. Local staff and contractors perform physical property work, while designated decision-makers approve spending, lease terms and other exceptions.
Schedule and compensation
This is a full-time remote position. Hours are flexible, but guest inquiries, appointments and operational deadlines require timely attention. Working hours, response expectations and necessary time-zone overlap will be agreed before you start. Flexible scheduling does not mean continuous availability.
