Serve as real estate company operation assistance, handle daily operation involving customer inquiries, property inquires and other customer facing phone and email communications, ensuring professional and courteous assistance.
Perform ad-hoc works encountered daily, quick and accurate to handle assigned communication, documentation tasks to offload manager’s busy schedule.
Assist in the preparation and maintenance of financial records, including general ledger entries, bank account synchronizations and reconciliations,
Create invoices, expense reports, and payment requests.
Support the accounting team in preparing financial reports and analysis.
Conduct regular audits of financial data to identify and resolve discrepancies.
Proactively track and follow up inquiry, tasks and assure each tasks’ ending results.
Assist company to conduct social media marketing’s, including google, Facebook and other social media platforms, website editing and post, maintenance social media present up to date.
Run social media marketing campaigns, develop and exercise different strategies to generate impressions and leads.
Address and resolve basic inquiries, including property inquiry, rent payment inquiries and collection, and lease agreement clarifications.
Assist in preparing real estate related documents.
Collaborate with property managers and maintenance staff to schedule and dispatch repairs and maintenance tasks.
Qualifications
Bachelor degree in accounting or business is preferred.
Excellent communication and interpersonal skills.
Previous experience in property management, customer support, or accounting roles is advantageous.
Proficiency in computer, MS Word, Excel or Google Docs, Sheets
Strong organizational and multitasking abilities.
Attention to detail and accuracy.
Knowledge of basic accounting principles and property management processes.
Availability to work flexible hours to accommodate customer needs.
