Billing Specialist (WORK FROM HOME)

Gordian Staffing

Full Time
🏦 Finanzas
Collection
Client
Accounts
Payments
Finance
English
Customer Service
Mexico 📍
Remoto 🌎
Jul 22
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Our client began as a small family-owned maintenance business and has grown into one of the largest and most experienced property management companies in the state. They remain a 100% locally owned business. Over 95% of their new business comes from referrals and word of mouth, and they have 60+ clients who have been with them for more than 15 years.


Your main activities for this position would be:

  • Review and interpret resident account ledgers.
  • Answer incoming phone calls and emails regarding account status and payment inquiries from homeowners.
  • ensure adherence to the Client’s Collection Policy.
  • Review delinquent homeowner accounts and turn over those that qualify for collections.
  • Coordinate payments.
  • Search titles and land records as needed to correct ownership discrepancies
  • Establish payment plans with residents as approved by the Client or Attorney.
  • Send letters and charge fees.
  • De-escalate billing and collection issues.

Schedule:

-Monday to Friday

  • Standard time: 8:00 to 17:00 Mexico City time
  • Daylight saving: 7:00 to 16:00 Mexico City time

We offer:

  • Christmas bonus of 30 days (Aguinaldo)
  • 12 vacation days after the first year
  • IMSS
  • Major medical insurance
  • Minor medical insurance (Clinic may vary depending on your city).
  • Food vouchers (10% of the gross salary).
  • Restaurant tickets ($2,000 pesos).
  • Saving fund (8% of the gross salary).


MIN REQUIREMENTS:

  • ADVANCED ENGLISH IS A MUST (SPOKEN AND WRITTEN)
  • Excellent Communication and Customer Service Skills.
  • 2 years of experience with a similar position.
  • Strong administrative skills.
  • Attention to detail.


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