Responsibilities

Research skills:

• Understand our client’s field
• Complete the information given by the client with additional research, if needed
• Interview potential users
• Creative thinking
• Problem-solving skills and flexibility (it might happen that not everything goes according to plan and we might adapt a bit our process or timeline)
• UX writing (for websites)

Has to be available for meetings (on working hours, ET time)

Must-have:

• Strong writing skills (US English, ideally native)
• Communication and interpersonal skills
• Effective verbal communication
• Ability to speak up during meetings
• Communication with clients
• Listening to feedback
• Teamwork (collaboration with our Design and Research teams)

Nice-to-have skills:

• Knowledge in the field of our client (for example: biotech, cryptocurrency,...)
• Knowledge in the field of SaaS or Startups
• Marketing or Communications background
• SEO knowledge
• Proactivity
• Follow up with the team in case of any blocker
• Share ideas of best practices to improve our collaboration and ways of working

Some jobs to be done may be:

• Define tone of voice
• Facilitate workshop if needed
• Prepare and lead user Interviews
• Search and contact interviewees (matching the profile of the website’s user persona)
• Schedule and prepare the interviews
• Interview the users
• Leverage the results to draft the copy of the website
• Craft copy for website
• Understand the client’s Business and Marketing needs

No need of specific technical skills (e.g Figma, CMS,... we take care of that)

**PROFILE**

- + 2 years of experience

- Excellent writing and communication skills

- Preferably native English

- Degree in marketing or communication

- Knowledge of SEO

- Reliable, committed and good communicator

- Leave ego at the door

- Willing and willing to learn every day