What you’ll be doing:

• Responding to customer inquiries and resolving issues via email and live chat.
• Utilizing internal tools to address and take ownership of customer concerns.
• Collaborating with other departments to escalate and resolve complex queries.
• Working closely with our diverse international team.

What you’ll bring:

• Exceptional written communication skills in English.
• Flexibility and adaptability to work in a remote setting.
• A team player mindset, eager to collaborate and support colleagues.
• A passion for delivering outstanding customer service.
• A willingness to learn and grow professionally.

Preferred Qualifications:

• Experience with Customer Service and Responsible Gaming processes and tools.
• Previous experience in the gaming industry.

What we offer:

• Collaborative international team
• Supportive working environment
• Online team events
• Learning and development opportunities
• Competitive compensation