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Customer Support Specialist
SupportYourApp
Full Time
☎️ Atención al Cliente
CRM systems
Customers
English
Calls
Emails
KPIs
Remoto 🌎
Jul 29
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What you will do:
Provide exceptional customer support via calls, chats, and emails
Build positive and long-lasting relationships with customers
Meet team KPIs
Always be up-to-date with cutting-edge technology
Securely work with customers’ sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client’s products and services
Communicate with developers and other departments of various IT companies
What you need to succeed in this role:
Excellent English skills (at least C1 for both spoken and written)
Experience in customer service
Analytical and research skills
Positive and responsible attitude
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
Experience in technical support
Experience with CRM systems
Benefits and Perks:
Flexible schedule
Opportunity to work fully remote
Inclusive international environment
Compensation in USD
Good bonuses for referring friends
Paid intensive training and probation
Work-life balance
Responsive management interested in your growth and long-lasting cooperation
Greenhouse conditions for self-development
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