Digital Account Manager

Prosana

Full Time
📈 Marketing
Google Analytics
Digital Marketing
Reporting
Data Analysis
Remoto 🌎
Jul 24
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📈 Marketing
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This is a fully remote contractor role of 30 hours per week. Working hours cover the CST timezone.

What’s In It For You

  • A fully remote position and team, to be able to work from the comfort of your own home
  • Flexible working hours to be able to work together with your team and balance autonomous work
  • Growth opportunities that will allow you to develop your skills and go towards a path that interests you


How You Will Spend Your Time

  • Drive client success by cultivating strong partnerships and delivering on client goals, fostering long-term relationships with key stakeholders.
  • Serve as the primary point of contact for assigned clients, ensuring proactive communication through daily email communication, weekly updates, and monthly strategic discussions.
  • Lead Kickoff, Status, and Strategy meetings, guiding discussions to align client objectives with team capabilities and ensuring clarity and direction.
  • Manage project timelines and deliverables, overseeing seamless execution and alignment with client expectations to achieve project milestones on time and within budget.
  • Collaborate with cross-functional teams to facilitate communication and ensure client needs are met, connecting the dots between multiple departments to support the implementation of strategies across digital marketing channels.
  • Implement and manage project roadmaps, coordinating tasks and project management efforts to drive client goals and enhance digital presence.
  • Proactively identify opportunities for account growth, driving contract renewals, and exploring upsell/cross-sell opportunities in collaboration with the sales team.
  • Ensure internal quality assurance of all project deliverables, maintaining high standards of service and exceeding client expectations.


Who You Are

  • You have a minimum of 3 years of experience in digital marketing with a strong emphasis on account management or client-facing roles.
  • You have previous experience with Google Analytics, including client reporting, data analysis, and identifying data-driven opportunities.
  • You have experience within an agency setting, understanding the dynamics of client-agency relationships and project management in a fast-paced environment.
  • You are skilled in delivering compelling presentations and demonstrating value to clients, establishing yourself as a trusted digital advisor.
  • You have highly efficient time management and project management skills, ensuring projects are delivered on time and within budget.
  • You have a proven track record of driving client growth and success, achieving measurable results through strategic digital marketing initiatives.
  • You possess excellent written and verbal communication skills, and are adept at conveying complex ideas clearly and persuasively.
  • You are a problem solver, adaptable to changing situations and capable of meeting deadlines under pressure.
  • You have prior experience in remote work, demonstrating the ability to thrive in a virtual work environment.


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