Key Responsibilities

• Contact potential or existing customers to inform them about our products or service using scripts.
• Answer questions about our products or the company.
• Put through sales pitches to the customer, adjusting pitch to meet the needs of specific individuals.
• Understand customer requirements and close sales.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company's reputation.
• Go the extra mile to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

Qualifications

• Proven experience of 3+ years as an outbound sales representative, or a similar role in the Sales field.
• Track record of successful sales, with a high close rate.
• Experience in upselling and hard selling.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Strong communication and negotiation skills.
• Proficiency in English.
• Excellent knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Ability to work in a fast-paced, high-pressure environment.

Work Location: Remote

Job Type: Full-Time

Experience: 3+ years

Reports to: Sales Manager/Lead