Key Responsibilities
- Contact potential or existing customers to inform them about our products or service using scripts.
- Answer questions about our products or the company.
- Put through sales pitches to the customer, adjusting pitch to meet the needs of specific individuals.
- Understand customer requirements and close sales.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Qualifications
- Proven experience of 3+ years as an outbound sales representative, or a similar role in the Sales field.
- Track record of successful sales, with a high close rate.
- Experience in upselling and hard selling.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Strong communication and negotiation skills.
- Proficiency in English.
- Excellent knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Ability to work in a fast-paced, high-pressure environment.
Work Location: Remote
Job Type: Full-Time
Experience: 3+ years
Reports to: Sales Manager/Lead