Location: Fully-Remote (Work from Home), 9 AM - 5 PM EST

Key Responsibilities

• Front-End Assembly: Design and assemble eCommerce websites ("Simple Stores") with customized themes that reflect client branding and meet functional requirements. 
• Inbox Management: Oversee incoming requests and inquiries through the Stores' inbox and back-end systems, ensuring timely and accurate responses. 
• Stakeholder Communication: Serve as the primary point of contact for internal team members or clients, providing updates on store design, inventory, and order details. 
• Data Analysis and Reporting: Collect, analyze, and report on inventory levels, job conversions, and order fulfillment to inform decision-making. 
• Vendor Order Management: Place purchase orders for production items and manage inbound purchase orders from vendors. 
• Client Order Management: Process manual orders through the CRM and generate shipping labels to efficiently fulfill client requests. 

What Success Looks Like

• High-Quality Stores: Client eCommerce stores are customized and functional, reflecting branding requirements and exceeding expectations. 
• Efficient Inbox and Order Management: Requests and orders are handled promptly, with smooth communication and timely fulfillment. 
• Accurate Data Reporting: Inventory and order reports are precise, enabling better decision-making and seamless operations. 
• Strong Client Relationships: Clients and internal stakeholders receive clear updates and solutions that enhance satisfaction and trust. 

Qualifications

Experience

3+ years of experience in front-end assembly and customization of eCommerce stores, with required expertise in platforms such as Shopify and OMG. 

Skills

• Proficiency in Excel for data management and reporting. 
• Fluency in English, with excellent written and verbal communication skills. 
• Strong organizational skills and attention to detail to manage multiple tasks effectively. 

Traits

• Proactive, solution-oriented, and committed to delivering high-quality client experiences. 
• A team player who thrives in a dynamic and collaborative environment. 
• Passionate about eCommerce and excited to support innovative projects.