Email & SMS Specialist

TLNT

Full Time
📈 Marketing
Campaigns
Client
KPIs
Klaviyo
SMS marketing platforms
Segmentation
List growth
Data management
Touchpoint mapping
Remoto 🌎
Jul 16
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📈 Marketing
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This is an incredible remote opportunity to work for a US-based company.


What You'll Do

  • Develop and execute effective email and SMS marketing strategies tailored to the unique needs of clients.
  • Leverage Klaviyo's platform capabilities to create, send, and analyze email and SMS campaigns.
  • Create custom audience flows based on customer journeys, engagement with communications and audience behavior and ongoing learnings and optimizations.
  • Implement A/B testing methodologies to optimize messaging, design, and timing for maximum engagement and conversion.
  • Collaborate with account, strategy, paid media, and web analytics to contribute to ongoing, holistic campaign recommendations to support the larger marketing and business goals for clients.
  • Clearly communicate the how and why behind decisions, and their impact to team members and/or clients that may not have expertise in email or digital marketing.
  • Analyze campaign data and user behavior to refine targeting, messaging, and segmentation strategies.
  • Liaise with clients to understand their brand voice, objectives, and key performance indicators (KPIs), and provide regular updates on campaign performance.
  • Provide clean and comprehensive reports showcasing campaign performance, key insights, and actionable recommendations.
  • Ensure all email and SMS campaigns adhere to industry best practices, regulatory guidelines, and privacy regulations.
  • Manage email deliverability.
  • Manage the day-to-day relationships with all email & SMS vendors.
  • Define email & SMS KPIs and oversee analysis and competitive benchmarking to improve email effectiveness and drive future strategies, and share these results with cross-functional teams through presentations and email updates.


What You Need

  • 6+ years experience as an email marketing specialist in an agency environment.
  • Expert with Klaviyo or similar email/SMS marketing platforms (3+ years).
  • Experience in CPG and Shopify is desired, but not mandatory
  • Expertise in email and SMS fundamentals: segmentation, list growth, data management, touchpoint mapping, KPIs, etc.
  • Familiarity with email deliverability best practices and compliance requirements.
  • Strong A/B testing experience and data-driven decision-making skills.
  • Knowledgeable in building out loyalty/rewards programs.
  • Strong project management skills, including management of agencies and vendors to ensure execution.
  • Excellent communication skills for client interactions and reporting.
  • Detail-oriented with the ability to manage multiple campaigns simultaneously.
  • Resourceful self-starter, with a can-do attitude that thrives in a fast-paced entrepreneurial environment.
  • Ability to succeed in a fast-paced, dynamic environment.


Salary & Perks

  • Competitive salary.
  • This is a full-time, long-term position.
  • The position is immediately available and requires entering into an independent contractor agreement with TLNT.
  • Work from home.
  • Monday through Friday, 8am to 5pm (+/- 2 hour accepted) - PST.
  • Additional perks.
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