Duties and Responsibilities include but are not limited to:
- Create and send statements or invoices, track payments, and record company expenses
- Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis)
- Store and organize documents and files
- Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes
- Research products, purchase goods & secure samples
- Store, update & collect information for marketing and sales campaigns through a CRM system
- Monitor projects, conduct internal communication & organize company data
- Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings
- Prepare itineraries, book hotels, rental cars, etc
- Convey information to incoming calls & make calls for appointments or conduct informational inquiries
- Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails
- Synthesize data & other content into cohesive reports and presentation slides
- Upload videos, manage negative reviews, and keep the account profile up to date
- Ad hoc tasks
Qualifications:
- Minimum of 3 years of experience as an Executive Assistant to C-levels (CEO, COO etc)
- Bachelor's degree or any certificate course (required)
- Excellent phone, email, and instant messaging communication skills
- Excellent English communication skills, both written and verbal (at least B2 level)
- Solid organizational & time management skills
- Tech savvy & familiar with current technologies, like desktop sharing and cloud services
- Experience with word-processing software and spreadsheets (e.g., MS Office)
- Knowledge of online calendars and scheduling (e.g., Google Calendar)
- Proactive attitude & willingness to be trained
Technical Requirements:
- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps