Basic Qualifications:

• A bachelor’s degree or equivalent experience is preferred
• 3+ years of experience as an Executive Assistant, preferably in a startup or high-growth environment
• Strong project management skills with experience using tools like Asana, Monday.com, or Trello
• Excellent verbal and written communication skills in English
• Highly organized with exceptional attention to detail
• Proficient in Microsoft Office Suite and Google Workspace
• Ability to work independently and anticipate needs without constant supervision
• Ability to work in a fast-paced environment
• Experience in process development and implementing SOPs
• A proactive mindset with a strong sense of ownership and problem-solving ability
• Team player that has a can-do-anything mentality

Key Responsibilities:

• Manage and coordinate the COO’s calendar, meetings, and travel arrangements and assist with other team members when needed
• Handle email correspondence, prioritize tasks, and draft responses as needed
• Assist with project management by tracking progress, setting deadlines, and following up on deliverables
• Develop, maintain, and enforce Standard Operating Procedures (SOPs) for various administrative and operational processes
• Support internal and external communications, including presentations, reports, and stakeholder correspondence
• Conduct research and provide insights to assist in decision-making and strategic planning
• Manage and organize documents, contracts, and confidential company files
• Assist in event planning, team coordination, and company-wide initiatives
• Identify and implement process improvements to enhance efficiency and productivity
• Upload and manage Ramp receipts for expense tracking
• Schedule meetings and ensure alignment with priorities
• Assist with following up with customers on unpaid invoices
• Conduct monthly reviews of Quickbooks Invoices and Recess Platform to ensure accuracy
• Create and assign weekly meeting tasks in Asana