The IT Support Specialist is responsible for ensuringthe smooth operation of the computer environments deployed withinthe SE Sustainability Business network;

this includes managing andtroubleshooting new and current users and supporting a variety ofsoftware and hardware across North America, as well as globally.

• Administration of network user accounts and mailboxes; Technicalfault analysis and troubleshooting; Providing technical support toa wide range of users local as well as remote;
• Provision clientsystems into the live user environment; Supporting desktopapplications; Developing documentation, including user guides;
• Gathering data and preparing reports; Undertaking project work whenrequired; Follow the change control standards so that all changesare within the documented policy;

Helpdesk Systems; MicrosoftWindows OS; Microsoft Office365 package; Microsoft ActiveDirectory.-Requerimientos- Educación mínima : Educación superior -Licenciatura 3 años de experiencia Idiomas : Inglés Edad : entre 25 y55 años Conocimientos : Atención al cliente, Gestión de equipos,Iniciativa, Liderazgo, Trabajo en equipo, Mantenimiento, Gestión depersonal, Microsoft Office Palabras clave : soporte, apoyo,especialista