As a Key Account Manager you will be responsible for managing a company’s most important customer accounts. This role typically involves building and maintaining strong relationships with key clients, understanding their needs and objectives, and ensuring their satisfaction with the company’s products or services.
🟣 Your challenge at Yuno
- Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives
- Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights
- Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery
- Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback
- Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets
🟣 Skills you need
Minimum Qualifications
- Bachelor's degree in business, marketing, or a related field. Master's degree is a plus
- Fluent English and Spanish
- 2+ years of proven experience as a Key Account Manager, Client Relationship Manager with international customers in the payments industry
- Strong understanding of payment technologies, financial services, and industry regulations
- Excellent communication, negotiation, and presentation skills
- Strategic thinking and problem-solving abilities
- Ability to work collaboratively in a dynamic startup environment
- Results-driven and goal-oriented
🟣 What we offer at Yuno
Remote work - You can work from everywhere!
- Home Office Allowance - We offer a one-time allowance to help you create your ideal home office
- Stock options
- Health Plan wherever you are
- Flexible Days off
- Language, Professional, and Personal growth courses