Key Responsibilities:

• Relay and document integrations: Lead the analysis and documentation of each new integration with payment processors and acquirers, generating technical requirements for the technology team and ensuring accurate and efficient reconciliation processes
• Monitor KPIs: Track and ensure compliance with key reconciliation KPIs. Analyze issues and discrepancies in the reconciliation process, working with teams to resolve them and optimize performance
• Merchant Care: Address merchant inquiries, requests and issues related to reconciliatory results, providing clear explanations and insights to ensure results are aligned with expectations

Key Skills and Qualifications:

• SQL proficiency: Strong SQL proficiency is required to perform database queries, analyze reconciliation data and identify transaction discrepancies
• Experience in Product and Reconciliation areas: Previous experience managing reconciliation processes, ideally in product related roles
• Excellent analytical thinking and problem solving skills
• Good communication skills, to coordinate between technical teams and business partners
• Familiarity with payment systems, financial transactions and settlement processes is a plus
• Preferred Qualifications:Experience with data analysis tools, such as Excel, Metabase or Snowflake
• Previous experience working with payment processors, acquirers or financial reconciliation systems

What will you find when you join DEUNA?

• A multicultural team distributed throughout LATAM
• Dynamism, agility and constant innovation
• Being part of a high-impact solution for an entire region
• The best tools and technology to operate
• Being part of the startup culture
• We are in full expansion!