Job Description: We are seeking a dynamic and results-driven Ecommerce Revenue Officer/Business Development professional to join our team. This individual will play a crucial role in driving revenue growth through our online sales channels and expanding our market presence. The ideal candidate is a strategic thinker with a proven track record in ecommerce and business development.
Key Responsibilities:
- Ecommerce Strategy & Management:
- Develop and implement comprehensive ecommerce strategies to increase online sales and market share.
- Optimize the user experience on our ecommerce platform to improve conversion rates and customer satisfaction.
- Analyze ecommerce metrics and KPIs to identify opportunities for growth and improvement.
- Revenue Growth:
- Drive revenue growth through effective pricing, promotions, and product placement strategies.
- Collaborate with the marketing team to develop and execute online marketing campaigns.
- Identify and implement new revenue streams and opportunities for upselling and cross-selling.
- Affiliate and Distributor Programs:
- Develop and manage affiliate and distributor programs to expand our reach and drive sales.
- Establish partnerships with key affiliates and distributors, providing them with the necessary tools and support.
- Monitor and analyze the performance of affiliate and distributor programs, making adjustments as needed to maximize results.
- Franchising and Revenue Sharing:
- Explore and develop franchising opportunities to grow the Speaking Roses brand.
- Create and manage revenue-sharing models that benefit both the company and its partners.
- Negotiate and formalize franchising and revenue-sharing agreements.
- Influencer Marketing:
- Identify and collaborate with influencers to promote Speaking Roses products.
- Develop influencer marketing campaigns that align with our brand and drive engagement and sales.
- Track and measure the success of influencer partnerships and campaigns.
- Sales Programs on Online Platforms:
- Manage and optimize sales programs on platforms such as Etsy and Amazon.
- Ensure product listings are accurate, attractive, and optimized for search.
- Monitor and respond to customer reviews and inquiries on these platforms.
- Business Development:
- Identify and pursue new business opportunities and partnerships to expand our market reach.
- Build and maintain relationships with key stakeholders, including distributors, retailers, and other partners.
- Conduct market research to stay informed about industry trends and competitor activities.
- Customer Experience:
- Ensure a seamless and positive customer experience from order placement to delivery.
- Address customer inquiries and resolve issues in a timely and professional manner.
- Implement customer feedback to continuously improve our products and services.
- Team Collaboration:
- Work closely with the marketing, sales, and operations teams to align ecommerce initiatives with overall business goals.
- Provide leadership and guidance to junior team members.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in ecommerce and business development, preferably in the floral or gifting industry.
- Strong understanding of ecommerce platforms, digital marketing, and online sales strategies.
- Experience with affiliate marketing, distributor programs, franchising, and revenue sharing models.
- Proven track record of successful influencer marketing campaigns.
- Familiarity with selling on platforms such as Etsy and Amazon.
- Excellent analytical and problem-solving skills.
- Proven ability to drive revenue growth and achieve sales targets.
- Strong communication and interpersonal skills.
- Self-motivated and able to work independently and as part of a team.
What We Offer:
- Competitive salary and performance-based bonuses.
- Opportunity to work in a creative and innovative environment.
- Career growth and development opportunities.
- A supportive and collaborative team culture.
How to Apply: Interested candidates should send their resume and a cover letter outlining their relevant experience and why they are a good fit for this role to resume@speakingroses.com. Please include "Ecommerce Revenue Officer/Business Development Application" in the subject line.