Responsibilities:

 Sales Operations focal point for CALA customers and Sales teams, including orders and shipping status.

 Order process from PO receipt to delivery.

 Coordination between different global interfaces (operations, finance, sales, product management, services, IT)

etc.

 Follow up daily reports and responsible for clearing holds, approvals and booking.

 Follow up daily alerts and responsible for data accuracy.

 Handling i-Order interface with customers.

 Handling credits to customers.

Qualifications:

 5 years of sales administration or other similar office experience.

 Previous experience with Sales operations / customer service roles.

 Previous knowledge of ERP and CRM systems (oracle and salesforce.com, an advantage).

 Service oriented

 Accurate with attentions to details.

 Team player.

 Fluent Spanish and English.

 Previous experience working in a global company, an advantage.