Job Responsibilities:

In this role, you will serve as a dedicated advocate for the company, resolving listing issues and overcoming bottlenecks on the Amazon seller platform.

Oversees and manages the accuracy and health of our Amazon listings, ensuring compliance with Amazon's guidelines and policies.

Resolving pricing issues

Identifying actions necessary to win the buy box.

Create and follow through on cases to appealing Amazon decisions regarding listings.

Proactively identifies and addresses any issues with listings, collaborating with internal teams and directly interfacing with Amazon to resolve problems promptly.

Work with Catalog Managers and graphic designers to manage and upload listing images.

Montior and take appropriate action to resolve stranded inventory.

Requirements:

2+ years' eCommerce sales support experience preferred.

Strong knowledge of Amazon's seller platform, policies, and procedures, with a focus on customer-centric issue resolution.

Exceptional communication skills, both written and verbal, with the ability to effectively convey listing issues and resolutions to brands and internal teams in a customer-friendly manner.

Detail-oriented with a proactive approach to identifying and resolving listing problems, demonstrating a commitment to ensuring a positive result.

Ability to collaborate and build positive relationships with internal teams, brands, and Amazon support, leveraging customer service skills to address concerns effectively.

Proficiency in Amazon Seller Central. (Required)

Understanding of an ERP or inventory management systems, such as SKUVault.

Ability to prioritize and meet deadlines in a fast-paced environment.

Flexible to changing conditions and possessing a high level of integrity.

Proficiency or strong understanding in computer skills including Microsoft Office.

Benefits:

Salary of $800-$1000/month

Paid time off, including vacation, sick leave, and holidays

Professional development opportunities.

Positive and supportive work environment with opportunities for growth and advancement

How to Apply:

If you would like to apply for this position, please send us a very brief Loom video (loom.com) introducing yourself and outlining your Amazon Listing experience.