We are in need of an additional Virtual Assistant, who is fluent in speaking Spanish, to help us manage some of the day-to-day tasks. We are looking for someone who can call and receive calls. Do admin tasks, and set appointments. Must be a team player, organized and passionate about helping businesses succeed. This position will be a remote, part-time or full-time opportunity. We currently have five virtual assistants but are hoping to add another person to the team.

Requirements:

• Should have experience or background in Medical (Worked in a BPO that has Medical accounts or in the Hospital is fine)
• Fluent in Spanish and English
• Excellent communication skills
• Able to quickly learn our tools and processes
• Great organizational abilities
• Possess a strong eye for detail and accurate
• Can multi-task and can work independently with minimum supervision
• Excellent Attention to Detail

Responsibilities:

• Take inbound calls, and make outbound calls to patients to schedule and book appointments for both Spanish and English-speaking patients
• Following up with patients regarding their appointments
• Call insurance to verify benefits and claims
• Sending out and answering emails
• Sending out and answering fax
• Update Excel spreadsheet with incoming patients
• Reply to patient text messages
• Provide clinician with a list of daily/ weekly appointments

Tech Requirements:

• Has a stable internet connection and backup internet connection (just in case) of at least 30Mbps or above.
• Laptop/desktop
• Private and Quiet Work Environment
• USB headset with noise cancellation feature

If you are a good fit and interested in applying:

Please send your resume/CV applications to my email at Support@ReviveHealthFL.com